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The quirkiness of the decor was amazing .Definitely a wow factor from the moment you step into the place.Friendliness of all the staff was second to none and nothing was any bother to any of them .Reception ladies were very friendly and lovely to talk to .We booked breakfast and evening meal for both nights of our stay and the food and service was good Would stay here again definitely . Thanks to everyone .
Julie
juli 2025
Lovely room (in original building), high standard of cleanliness, superb attention to detail with the decor throughout the hotel including the shared areas and outside, a lovely cosy bar with a good range of drinks on offer, mostly outstandingly helpful and friendly staff, lovely grounds and location in the superb Saltburn, delightful breakfast, meeting our individual requirements, didn't eat in the restaurant in the evening as meeting friends elsewhere however it looked wonderful, has a lovely ambience, menu looked good too just a bit expensive for us.
Helen
juli 2025
Close to all amenities and the beach. Very different, very stylish, very comfortable. Our room wasn’t large but it was immaculate and room service was great. We had bottles of water every day and the towels were nice and fluffy. All the staff were attentive, friendly and helpful. Everywhere was so clean and having fairy lights as part of the downstairs decor gave a magical touch. We would definitely recommend Brockley Hall to those wishing for a luxurious restful stay.
Wendy
februar 2025
The quirkiness of the decor which was amusing and interesting, although I suspect not practical for staff! The unusual, possibly novel choice of different kinds/levels of dining from fine dining to a curry night at exceptionally good value for money and all in the same dining room The friendliness and efficiency of the receptionist and quick service in the dining room The proximity to a beautiful park which offered varied and quite lengthy walks in a sheltered place on 2 bitterly cold days
Keith
november 2024
The hotel was filled with interesting and quirky things and had a peaceful atmosphere. The staff were lovely. The food was delicious, and there were a variety of beautiful areas to dine. My mother and I enjoyed a traditional high tea. Outdoor areas to relax with a drink under a tree or afternoon tea on the balcony. They had an interesting lift to take your luggage up. Our twin room was spacious and clean. A.short walk to the sea. Lovely experience. Highly recommended.
Crystal
juli 2025
The service was First Class and the staff friendly and courteous. The hotel has a unique vibe and decor.
Colin
juli 2025
Lovely room but on booking .com don't get feature room didn't realise this , room was very comfortable tho it smelt a little damp in bathroom tho , was disappointing no card or cake ,only 1 pack biscuit between us too Would definitely stay again ,lovely place to relax , amazing little sea side place
Lynne
februar 2025
We loved the outlandish decor but this aside the food the service and the comfort of the hotel were all top notch. We spent a week in the hotel and felt really pampered and looked after and never had a poor meal. It is clearly a big hit with the locals and gaining a deserved reputation much farther afield as well. We liked the fact that most of the staff were local people who knew all about the area and really wanted you to enjoy your stay. We admitted the flare and imagination of the hotel owners in renovating a great Victorian house and investing in a boutique hotel in a small seaside town but it seems to be paying off extremely well.
George
april 2024
a beautiful building with wonderful decor. The staff were amazing and we booked the 7 course vegan tasting menu which was pricey but worth it. I’d highly recommend this hotel and would return. the room was lovely and warm, and the bed was very comfortable.
Amanda
januar 2025
I liked the hotel, most of the staff were friendly and very helpful. When we checked in around 3 pm the receptionist went out of her way to show us where to park and walked through the hotel to show us the easy route to park on a nearby road with minimum problems. This was due to a cycling event. The bar staff were lovely and pointed out a special offer when I ordered two glasses of champagne. The restaurant staff were also really friendly and professional. The shower was excellent.
Helen
april 2024
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